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Unable to connect wireless network

 A computer with Windows 8 or Windows 8.1 or even windows 7, is not able to connect to a particular wireless network but is working fine on other wireless network
Then it could be the wireless security type mismatch on the computer and the wireless router.

To solved the issue.

Go to "Control Panel"

Select “Set up a new connection or Network”

Then click on "Manually connect to a Wireless Network"

See pic below:

On the new window, key in the details of the wireless network.

If not sure of the details for the wireless network, get the info from the wireless administrator. 

Key in: 
        Network name - network name is the Wireless SSID or the Wireless network name
        Security Type - select WPA2-Enterprise, WPA2-Personal or check with the wireless administrator about the security type setup on the wireless router
        Encryption Type - select AES or TKIP
        Security Key - this will be the wireless password

See pic below:

Tick the check box "Start this connection automatically", so every time the wireless is detected the computer will auto connect to the wireless network.

Once everything is setup, click on "Next" and click on "Close".

If everything works fine, the computer will be connected to the wireless network.


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